Jeffco Treasurer’s office unveils new property tax search site before tax season

Site improvements are intended to improve accessibility, ease of use

Paul Albani-Burgio
palbaniburgio@coloradocommunitymedia.com
Posted 1/14/20

The Jefferson County Treasurer’s office hopes the upcoming property tax payment season will be less painful than usual thanks to the improved version of its property tax search website it recently …

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Jeffco Treasurer’s office unveils new property tax search site before tax season

Site improvements are intended to improve accessibility, ease of use

Posted

The Jefferson County Treasurer’s office hopes the upcoming property tax payment season will be less painful than usual thanks to the improved version of its property tax search website it recently unveiled.

The treasurer’s site allows county property tax owners to view their property tax statements and pay their bills online, went live with an upgrade in November which included several improvements intended to improve the site’s accessibility and ease of use.

Jeffco Treasury Operations Manager Michelle Ullery said the improvements included an enhancement of the site’s property search capabilities that allow residents to now search for property’s by entering the owner’s name. In the past, properties could only be searched by address, pin or alternate ID number.

Ullery said that limitation was particularly problematic because addresses had to be typed in a very exact format in order to work.

“You had to just put street number and street name and nothing else and if you put anything else in there character-wise it would blow up the search and you couldn’t find the property,” she said.

That problem has been corrected in the new version of the site.

The new website will also allow property holders to estimate what their taxes will be following a notification of a value increase by using an estimator that will multiply the new value by the current value. However, Ullery said it is important for users of the site to understand that it can only provide an estimate until mill levy values are set in December.

Other improvements include the addition of a shopping cart function that allows residents to pay taxes on multiple properties at once, and the new ability for users to access property tax bills going back seven years.

Anyone who tried to access the old website on a mobile device will also be glad to know that the new website is now mobile friendly. Ullery said the previous website did not reorient to fit a mobile screen, forcing users to scroll around to navigate.

Perhaps the most helpful change, however, is the addition of help icons that will allow residents to access additional instructions and definitions to help them through the process.

“There’s a lot of stuff that people don’t understand when it comes to their property taxes and some of the terms that are used and this will help with that,” Ullery said.

Ullery said the county is hoping the improved website will lead more people to pay their taxes online, a practice she said is continually growing more popular. However, the county will also continue to accept payments via the mail.

“That option is not going away” she said. “But we have so much diversity in the county it’s important we try to appeal to all the different generations.”

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